Maturing IT Organizations: Strategy to Operations Management

You Will Learn How To:

  • Assess your organization’s maturity in five critical areas of IT management – governance, budgeting, acquisition, organization and workforce, and program and project management.
  • Identify the critical elements required to be successful in running an IT organization and in serving your customers, and review examples of where things have been done incorrectly.
  • Discover the leadership and cultural attributes necessary to develop a high-performing and mature IT organization.
  • Identify critical measures that can be used to support the implementation and ongoing measurement of IT management maturity in your organization.